About us

Q: Do you offer free shipping?

Yes, we offer free worldwide shipping on all orders. No minimum purchase is required.

Q: How long will it take to get my orders?

Most orders are processed within 1-2 business days . For specific shipping times based on your location, please refer to our Shipping Policy . You’ll also receive a tracking number once your order ships.

Q: Can I return or exchange my slippers if they don’t fit?

Yes! We accept returns and exchanges within 30 days of receiving your order. The slippers must be unused and in their original packaging. For more details, please see our Return Policy or contact us directly.

Q: How can I track my order?

You’ll receive a tracking number via email once your order has been shipped. You can use this number to track your order’s delivery status.

Q: How can I contact customer support?

Our customer service team is available from 12 PM to 10 PM CET . You can reach us via email at info@fluffzy.com or through the live chat on our website.

Welcome to Fluffzy, where your feet’s wildest dreams come true! (No, we’re not talking about them running a marathon, but rather lounging in the coziest, cutest slippers this side of the universe.) Founded in 2024 in the charming city of Antwerpen, we’re on a mission to sprinkle a little kawaii magic into your home, one fluffy step at a time!

Our delightful range of slippers combines adorable designs with the kind of comfort that makes you want to do a happy dance (or at least a little wiggle while you sip your morning coffee). Seriously, if your feet could talk, they’d be singing our praises like a Broadway star on opening night!

At Fluffzy, we believe that style and comfort should go hand in hand (or foot in foot, if you will). Our slippers are designed to make you feel like you’re walking on clouds, while also ensuring you look cuter than a kitten in a bow tie. We’re all about that soft, snug feel that every slipper lover deserves—because who says you can’t be cozy and chic at the same time?

So, whether you’re binge-watching your favorite show, hosting a pajama party, or just trying to avoid stepping on Lego pieces (ouch!), we’ve got your back (or rather, your feet). Join us on this fluffy adventure, and let’s make every step a stylish one!

FAQ

Find the answers to your most feequently asked questions!

What sizes do Fluffzy slippers come in?

The special design makes it so that they're one-size, but we have different variants for extra comfort. If you have specific questions, feel free to reach out to us for help.

Do you offer free shipping?

Yes, we offer free worldwide shipping on all orders. No minimum purchase is required.

What material are they made of?

They're made from flannel for extra warmth & coziness.

How long will it take to get my orders?

Most orders are processed within 1-2 business days. For specific shipping times based on your location, please refer to our Shipping Policy. You’ll also receive a tracking number once your order ships.

Can I return or exchange my slippers if they don’t fit?

Yes! We accept returns and exchanges within 30 days of receiving your order. The slippers must be unused and in their original packaging. For more details, please see our Return Policy or contact us directly.

How can I track my order?

You’ll receive a tracking number via email once your order has been shipped. You can use this number to track your order’s delivery status.

What payment methods do you accept?

We accept a variety of payment methods, including major credit cards, PayPal, and other secure options. For a full list of accepted payment methods, you can check the checkout page or contact us for more information.

How can I contact customer support?

Our customer service team is available from 12 PM to 10 PM CET. You can reach us via email at info@fluffzy.com or through the live chat on our website.

Our customer support is available Monday to Sunday: 24/7